If a test email fails during the initial setup of your LevelSender, check the following:
- The email settings are correct. Ensure you have selected the proper Server and Login information for the email you are using.
- If you have verified that the email settings are correct, your email account may be blocking access from a "Less Secure app".
- Sign in to the email account you are using. Go to Account > Security and "Allow Less Secure Apps". Go to the email account inbox and check to see if a warning email was received. If yes, follow the steps in the email by clicking on the message > check activity > reply to question "yes, it was me".
- Once you have completed the steps to allow access, go back through the initial LevelSender setup steps.
Figure 8-3 Gmail Warning Email Example